TRULEO Flags Jail Call with Unreported Assault

TRULEO Flags Jail Call with Unreported Assault. Up to 15 Years To Be Added to Assailant's Sentence

How the First Agency in Mississippi to Deploy TRULEO Uncovered a Crime No One Reported
Forrest County Sheriff's Office, MS

At the Forrest County Sheriff's Office in Mississippi, one investigator starts every morning the same way: he opens his TRULEO jail call summary and scans what the AI flagged overnight.
Most mornings, it's routine. One morning, it wasn't.

Buried in the summary was a quote from an inmate's call, he told the person on the other end of the line that he had been assaulted by his cellmate.

No report had been filed. No complaint had been made. As far as the agency knew, nothing had happened. Without that flagged call, the crime may never have come to light.

From a Flagged Quote to a Confession

Investigators pulled the assaulted inmate out and spoke with him. He confirmed everything and described exactly how it happened.

Then they pulled out the aggressor, who was already facing 12 years in prison. He denied it. Repeatedly.

But investigators had DNA evidence. Confronted with it, he confessed. A sexual assault charge is being added on top of his existing case, one that could add up to 15 more years to his sentence.

A crime that was never reported. A victim who hadn't come forward. A confession and a new charge - all because one investigator checked his morning summary like he always does.

First in Mississippi

The Forrest County Sheriff's Office is the first agency in Mississippi to deploy TRULEO. TRULEO got in contact with Sheriff Sims, who shared the software with Captain Benoit to evaluate and evaluate. At the same time, the jail administration was looking at other jail call products, but as Captain Benoit put it, “it couldn't do half of what TRULEO could.”

What began with one investigator has grown quickly:

• He got the ball rolling and sold it to his administration

• His entire division,  including SWAT, is now being trained on TRULEO

• Patrol training begins this month

• "I'm an old school guy," Captain Benoit says, "and this technology is all so crazy cool to me."

More Than Jail Calls

The jail call story is the headline, but it's only one way FCSO is putting TRULEO to work:

• Daily intelligence briefings. TRULEO delivers a summary report of all jail calls, and the team is setting up automated emails to administration covering the last 24 hours: calls, arrests, and more. RMS integration is underway.
• Case review before the DA. Before a case goes to the District Attorney for grand jury, investigators drop it into TRULEO and let it pick holes, finding weaknesses and ways to make the case stronger before it ever leaves the building.
• Interview transcription. TRULEO is cutting down the hours the team spends transcribing interviews. And the first in the state to have this technology at hand.

What's Hiding in Your Jail Calls?

No agency has the manpower to listen to every jail call, but TRULEO does. In Forrest County, a crime no one knew had happened surfaced, and is helping add years to the assailant's sentence.

See what TRULEO can find in your agency's calls → Get Your First 60 days Free