AGENCY SPOTLIGHT: Kershaw County Sheriff Leads the Country With AI-Powered Investigations
Kershaw County sits in the heart of South Carolina, a community of small towns, farmland, and fast-growing neighborhoods. The Sheriff’s Office is responsible for serving more than 70,000 residents across 740 square miles—work that often includes complex investigations, multiple witnesses, large digital evidence files, and timelines that stretch across weeks or months. Keeping pace requires more than experience; it requires clarity.
For Captain Miller, who has spent years supporting major investigations, that clarity is exactly what TRULEO brings to his team.
“TRULEO has become an essential part of how we review cases. It helps our investigators spot gaps, organize complex information, and present cleaner, more complete case files to our solicitors.” — Captain Miller, Kershaw County SO
Bringing clarity to complex cases
Kershaw investigators use TRULEO to review case files that previously took hours—sometimes days—to sort through manually. With TRULEO, investigators upload reports, call logs, cell phone extractions, and other digital evidence and receive structured timelines, identified investigative gaps, and summary reports ready for prosecutorial review.
Kershaw investigators also use TRULEO to process body-worn camera (BWC) footage and other video evidence, enabling them to quickly surface key moments without manually reviewing hours of recordings.
- For many detectives, this isn’t a supplemental tool—it’s part of their daily process.
- Instead of letting those challenges slow them down, KCSO leaned into innovation.
“My day starts with me asking TRULEO to give me a summary of the last 24 hours. TRULEO saves me 2–3 hours every day, and that’s just scratching the surface,” Captain Miller explains.
Turning large volumes of evidence into actionable insights
The strength of TRULEO becomes especially clear in major cases. When an investigation involves hundreds of pages of reports or extensive phone data, detectives can use TRULEO to quickly pinpoint what matters.
In one example, after investigators uploaded extensive case materials, TRULEO:
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Validated investigative gaps that the agency was aware of
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Flagged additional steps that had not yet been taken
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Highlighted a repeatedly dialed phone number connected to key moments in the case
A detail that had been buried in a large data set became a meaningful lead—accelerating the case and helping investigators move forward with confidence.
A faster, more consistent investigative workflow
Beyond major crimes, Kershaw County uses TRULEO every day to streamline investigative tasks that traditionally slow detectives down. Investigators rely on TRULEO to dictate reports on the way to their next call, draft case summaries, prepare for court, document witness statements, compare victim accounts, and organize cell phone downloads—all without retyping information.
The result is faster, more consistent casework across the agency.
Raising the standard of case readiness
For Kershaw County, the biggest change is how confidently investigators can prepare cases for prosecutorial review.
“TRULEO helps ensure key steps are covered before prosecutors review the case,” Captain Miller explains. “It’s helping our investigators communicate more efficiently and produce more complete case files.”
With more than 50 cases already processed through TRULEO, the Sheriff’s Office is demonstrating how TRULEO can reinforce good police work—bringing order to complex information, improving case organization, and helping investigators move crime-solving forward.
Kershaw County isn’t just adopting technology. They’re showing how thoughtful, investigator-centered tools can strengthen casework and deliver better outcomes for the community they serve.
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