The Case Backlog Problem Is Becoming Solvable

The Case Backlog Problem Is Becoming Solvable

Something interesting is happening inside TRULEO. Agencies are now putting roughly 3,000 new cases into TRULEO every month. That is about 1.5 terabytes of investigative case data: reports, cell phones, jail calls, ALPR, OSINT, BWC interviews.

The reason isn't that investigators want AI to summarize more reports. Solvability Scores are pulling entire agency case inventories into TRULEO. And once command staff see the scores, they ask a more important question:

• Which of our open cases can actually be solved?

• And then:

• What needs to happen next to move each one toward clearance?

That second question is where this gets powerful, and it's why we built Path to Clearance.

The Limits of a Traditional RMS

A traditional RMS can tell leadership an agency has 5,000 open cases. It can't tell a Chief where to put limited investigative time.

TRULEO can. For every open case, Truleo identifies:

• Which cases have the highest probability of being solved
• Which cases are stalled and exactly what investigative work hasn't been completed
• What the detective should do next to advance it
• What would move a case from a Solvability Score of 5 to a 7, an 8, and ultimately to CLOSED

From "We Have 2,000 Open Cases" to a Plan

Instead of a Chief telling their city council or their command staff meeting:

• "We have 2,000 open cases."

• Leadership can now say: "We have 240 highly solvable cases. 71 of them are waiting on one specific investigative action. Here's exactly what needs to happen next, case by case."

That's not a dashboard. That's a different way to run an investigations division.

Example: Solvability Score 5/10

• ✅ Video evidence identified
• ⬜ Witness follow-up incomplete
• ⬜ Vehicle plate not yet queried
• ⬜ Known phone number not analyzed
• ⬜ No suspect identification yet

Recommended next investigative actions are generated directly from that gap analysis, so detectives know exactly what to do next, not just what's missing.

Why Agencies Are Adopting This

This is why agencies are putting their entire case inventories into TRULEO. Not to get another AI tool that writes better reports, but to get intelligence that tells them where their detectives should spend their time, and what work needs to get done to close more cases.

TRULEO evaluates the investigative evidence and work completed in an existing case to identify opportunities to advance it toward clearance.

That's where Case Intelligence is headed. And it's already here.

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TRULEO Case Files Analyzed Per Month